Privacy Policy

At Enfield Royal Clinic in Muscat, we prioritize your privacy and the security of your private information. We are dedicated to supporting transparency and trust, so you will feel confident when you entrust us with your data. This privacy policy delivers all the details about what data we collect, how we use it, and your rights regarding that information.

Types of Data We Collect:

Our clinic collects various data from clients to provide exceptional care and personalized service. This data helps customize treatments, communicate effectively, and ensure that clients meet certain requirements.

• Individual identification information: 

Name, age, gender, address, email, phone number, and date of birth.

• Health and medical report: 

Details on current and past medical needs, medications, allergies, skin type, and previous treatments. 

• Treatment selections and feedback: 

Statement on your preferences, service feedback, and your objectives or expectations for the procedures. 

• Transaction information: 

The card details and billing address for payments.

• Technical and online data: 

We collect digital identifiers, such as IP addresses, cookie data, and device types, from visitors to our site.

Purpose and Usage of Collected Information:

The collected knowledge will help enhance your experience with us. It ensures high standards of care and attention. This is how we use your data;

• To give and personalize benefits that are suitable and safe for you.

• To enhance our clinic services through your feedback and session records.

• To share with you appointment reminders, updates, and special offers.

• To process and securely manage transactions related to our services.

How We Protect Your Information:

Our utmost importance is to protect your data at all costs. We have executed all the advanced security measures to protect your personal and health details such as data encryption for your sensitive health and payment information, restricted access of information limited to authorized clinic staff, and secure storage with authentication. We conduct regular security audits to keep our systems updated and safeguard your details at all times.

Sharing Your Information:

We appreciate your privacy and will not sell or trade your data to any third parties. In certain circumstances, we might share your data under strict conditions bounded by confidentiality agreements such as with trusted partners who help with payment processors, IT support, and analytics providers. With your permission, your details are shared with other doctors if it’s necessary to coordinate. If the law requires it, we share your data with legal authorities to follow government rules and court rulings.

Your Rights and Choices:

Our clinic empowers you to make an educated decision about your details. As you have the right to consider your data;

• You can ask for a copy of the private info we maintain about you.
• If you find any errors in your data, you have the right to correct or update it.
• You can request the omission of your information when the data is no longer required, or you withdraw your permission, where applicable.
• You can obtain a copy of your data in a structured format for transfer to another provider.
• At any time, you can unsubscribe from the marketing contacts through instructions in emails or by contacting us directly.

Cookie Policy and Online Tracking: 

Our site uses cookies and similar technologies to enhance your online experience. It includes;

• Essential cookies: Necessary for the functionality of our site, like to remember login details or language choices.
• Analytics cookies: To comprehend how visitors use our site to enhance performance and design.
• Marketing cookies: To deliver relevant advertisements and track marketing effectiveness.

You can control cookie preferences through your browser settings. By using our site, you consent to our cookie practices unless you adjust your surroundings.

Policy Updates and Changes:

Our privacy policy could be modified occasionally because of modifications in lawful conditions, clinic approaches, or technical advances. We will inform you of any significant modifications by posting the updated policy on our website and other places, where appropriate.

Contact Us:

For inquiries or concerns about our privacy policy, please contact us. We are here to help you feel informed and comfortable.

Through this transparent privacy policy, Enfield Royal Clinic in Muscat ensures customers feel informed and secure about their personal information. This makes it clear that the clinic is dedicated to respecting your privacy by following data protection standards.